Contact Our Team

Our support team is available to assist with questions, account-related issues, technical concerns or general feedback. Contact the support centre for help with deposits, withdrawals, verification or payments enquiries. We handle account reviews and responsible-gambling requests and aim to respond to enquiries promptly. Use live chat for the quickest reply or email for detailed queries; phone support is available for urgent matters and complex issues.

Department	Contact
Customer support	[email protected]
General enquiries	[email protected]
Affiliate enquiries	[email protected]
Phone	+44 20 7946 2358
Working hours	24/7

Email Assistance

Email is our preferred contact method for detailed requests, account‑related issues or cases requiring explanations or document uploads. Please include a clear subject line, a brief summary of the issue and any relevant attachments, plus up‑to‑date contact details to help us respond quickly. Supplying screenshots, ID copies or transaction references speeds up verification and reduces delays.

Submit Your Inquiry

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="6" placeholder="Tell us how we can help" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#0066cc;color:#fff;padding:10px;border-radius:4px;border:none;cursor:pointer;font-size:15px;">Send message</button>

Response Time

Our support team aims to respond quickly. Most enquiries are answered within one business day. If your issue needs extra checks, such as payment investigations or identity verification, it may take longer depending on complexity. We’ll keep you updated at each stage and provide estimated timings when cases require further review. For urgent matters, please use live chat for fastest help.

Feedback

Have feedback or ideas to improve the site? We’d love to hear from you. Send suggestions, report issues or tell us what you’d like to see added, every message is read by our team and used to improve features, promotions and the overall experience. Your input helps shape updates and fixes, so please get in touch and let us know how we can do better.